Privacy policy

Information we collect

We collect the information you give us when you place an order or contact us:

• Name and phone number
• Delivery address and area
• What you ordered, and any notes or cake message
• Email address, only if you choose to give it

How your order reaches us

Your cart is kept in your own browser, and this website has no database of orders. When you press send at checkout, your order and the details you typed are emailed to our inbox through FormSubmit, a form delivery service. We then call you to confirm it.

The message form on the contact page works the same way. We use what you send only to prepare your order and to answer you.

How we use your information

• To prepare and deliver your order
• To contact you about your order
• To improve our menu and service
• To meet legal obligations

Cookies and analytics

We use Google Analytics to understand which pages are visited. Analytics cookies are switched off until you accept them in the cookie banner, and you can decline. We do not use advertising cookies.

Sharing

We do not sell, trade or rent your personal information. We share it only:

• With the rider delivering your order (name, phone, address)
• When the law requires it, or to protect our rights

Security

We take reasonable steps to protect your information. No method of sending information over the internet is completely secure.

Your rights

You can ask us to show, correct or delete the information we hold about you. Message or call us and we will do it.

Contact

Email info@hadiescrust.store or call 021-34586148. Bahria Complex 1, M.T. Khan Road, Karachi.